The
Full transcript (Instant)

I Found Work on an Amazon Website. I Made 97 Cents an Hour. - The New York Times

The "artificial intelligence" revolution is a lie—it’s actually thousands of invisible humans earning $1.77 an hour to identify cats, transcribe receipts, and filter beheading videos so Jeff Bezos’s a

nytimes.com

Gist

1.

Amazon's Mechanical Turk, a digital piecework platform, pays workers as little as 97 cents an hour for tasks computers can't do. It's a Dickensian throwback where the world's richest company profits from human desperation, leaving a trail of unpaid labor and disturbing content.

Story

2.

In 2005, Amazon launched Mechanical Turk, named after an 18th-century chess automaton secretly operated by a human. Jeff Bezos called it "artificial artificial intelligence," a platform where thousands of "turkers" perform Human Intelligence Tasks (HITs) for pennies. These tasks—transcribing invoices, labeling photos, training AI—are too complex for machines but too cheap for humans to make a living. The promise was a flexible, borderless labor market; the reality was a race to the bottom.

3.

The author, a New York Times reporter, spent eight hours turking, earning a grand total of $7.83—97 cents an hour. He tagged blurry construction photos for a penny each, rated crowdfunding projects, and described hypothetical injury claims, often for no pay when defective questionnaires failed to submit. This wasn't an anomaly; a 2018 paper found the median turker earned $1.77 an hour, with only 4% making minimum wage. The system was designed to be sloppy, a "free-for-all" where Amazon took a 17-50% cut while ignoring pleas for fair wages.

4.

Turkers, often confined by disability or location, turn to MTurk out of necessity. Katie Boehm, 40, works 50 hours a week, making $30-50 daily to cover half of her husband's $1,500 monthly insulin cost. Others, like Jane Lamont, prefer the "freedom" of turking over fast food, even for $5 a day. But this freedom comes at a cost: turkers face unpaid work, hidden requesters, and disturbing content, like photos of ISIS victims or graphic car crash injuries, all for a few cents. Amazon, the platform's architect, remains on the sidelines, claiming no responsibility.

5.

The true cost of Mechanical Turk isn't just the low wages; it's the normalization of a labor model where human dignity is sacrificed for corporate profit. As Kristy Milland, a former turker and activist, put it, "This is a great little microcosm of what happens when you take away any rules and the wages fall to the bottom." The platform, generating over $100 million in tasks annually for Amazon, reveals a future where Big Tech dodges liability, and the "radical abundance era" promised by AI instead delivers Dickensian exploitation.

Original

Continue Reading

Full transcript (Deep)

I Found Work on an Amazon Website. I Made 97 Cents an Hour. - The New York Times

The "artificial intelligence" revolution is a lie—it’s actually thousands of invisible humans earning $1.77 an hour to identify cats, transcribe receipts, and filter beheading videos so Jeff Bezos’s a

nytimes.com

Gist

1.

The "artificial intelligence" revolution is a lie—it’s actually thousands of invisible humans earning $1.77 an hour to identify cats, transcribe receipts, and filter beheading videos so Jeff Bezos’s algorithms don’t have to.

Story

2.

The platform is named "Mechanical Turk" after an 18th-century chess-playing robot that dazzled Europe—until it was revealed to be a hoax with a human master cramped inside the cabinet moving the pieces. Amazon’s version is the same trick on a global scale. They call it "artificial artificial intelligence": a borderless, unregulated digital sweatshop where millions of "Human Intelligence Tasks" are posted for an invisible workforce to solve for pennies because computers are still too stupid to read a handwritten receipt.

3.

The author logged in to see the future of work and found himself rating photos of school board meetings for "elitism" and "patriotism." After eight hours of identifying "threatening" women in headphones and transcribing business cards, he checked his earnings: $7.83. That is 97 cents an hour. But even that pittance isn't guaranteed—requesters can "reject" the work without explanation, keeping the data while paying zero, and Amazon takes a cut of up to 50% while refusing to intervene in wage theft.

4.

Yet for the workers, this isn't a game—it is a terrifying lifeline. Katie from Pittsburgh works 50 hours a week to buy insulin for her diabetic husband because "MTurk covers about half of what he needs to survive." Others do it for the "freedom" to work while caring for sick parents, trading minimum wage protections for the ability to earn five cents at 2:00 AM. They are the ghost in the machine, absorbing the psychological trauma of content moderation and the tedium of data entry so the rest of us can enjoy seamless apps.

5.

When confronted with the fact that workers are earning pennies to train high-tech systems, the beneficiaries don't deny it—they justify it as the natural order of the world. An Austrian art dealer who pays pennies for image tagging admitted it wasn't fair, but compared it favorably to people in the Maldives burning trash for a living. "I guess that’s exactly what this platform is for," he said. The gleaming future of AI isn't eliminating drudgery; it's just hiding the drudges behind an API.

Original

Continue Reading

Transcript

I Found Work on an Amazon Website. I Made 97 Cents an Hour. - The New York Times

The "artificial intelligence" revolution is a lie—it’s actually thousands of invisible humans earning $1.77 an hour to identify cats, transcribe receipts, and filter beheading videos so Jeff Bezos’s a

nytimes.com

Gist

1.

The "artificial intelligence" revolution is a lie—it’s actually thousands of invisible humans earning $1.77 an hour to identify cats, transcribe receipts, and filter beheading videos so Jeff Bezos’s algorithms don’t have to.

Story

2.

The platform is named "Mechanical Turk" after an 18th-century chess-playing robot that dazzled Europe—until it was revealed to be a hoax with a human master cramped inside the cabinet moving the pieces. Amazon’s version is the same trick on a global scale. They call it "artificial artificial intelligence": a borderless, unregulated digital sweatshop where millions of "Human Intelligence Tasks" are posted for an invisible workforce to solve for pennies because computers are still too stupid to read a handwritten receipt.

3.

The author logged in to see the future of work and found himself rating photos of school board meetings for "elitism" and "patriotism." After eight hours of identifying "threatening" women in headphones and transcribing business cards, he checked his earnings: $7.83. That is 97 cents an hour. But even that pittance isn't guaranteed—requesters can "reject" the work without explanation, keeping the data while paying zero, and Amazon takes a cut of up to 50% while refusing to intervene in wage theft.

4.

Yet for the workers, this isn't a game—it is a terrifying lifeline. Katie from Pittsburgh works 50 hours a week to buy insulin for her diabetic husband because "MTurk covers about half of what he needs to survive." Others do it for the "freedom" to work while caring for sick parents, trading minimum wage protections for the ability to earn five cents at 2:00 AM. They are the ghost in the machine, absorbing the psychological trauma of content moderation and the tedium of data entry so the rest of us can enjoy seamless apps.

5.

When confronted with the fact that workers are earning pennies to train high-tech systems, the beneficiaries don't deny it—they justify it as the natural order of the world. An Austrian art dealer who pays pennies for image tagging admitted it wasn't fair, but compared it favorably to people in the Maldives burning trash for a living. "I guess that’s exactly what this platform is for," he said. The gleaming future of AI isn't eliminating drudgery; it's just hiding the drudges behind an API.

Original

Continue Reading